Designer Outlet

Frequently Asked Questions

We currently accept PayPal (F&F), Western Union, and Cryptocurrency. Crypto payments receive a 5% discount.
Most payment gateways prohibit the sale of replica clothing, which is why we cannot accept them.

After your payment is confirmed, your order will go through the following steps:

  1. Payment Request Sent: You'll receive an email with instructions.
  2. Payment Received: We begin the order process.
  3. Factory Confirmed: Initial QC done by factory.
  4. Products Ready: Arrived at our end, ready for final QC.
  5. QC Photo Sent: You will receive an image preview for approval.
  6. GL (Green Light): If satisfied, we dispatch within 24 hours.
  7. RL (Red Light): If not, we refund or exchange item.
  8. Haul Dispatch Complete: Your item is shipped out. Tracking available soon.
  9. Shipped: Tracking is updated and order is in transit.

To check order status anytime:

  • Log in with your registered email and password
  • Go to "My Orders" → "Order History"
  • Click the red eye icon to see the latest status

⚠️ Check your spam folder for order-related emails. We never send unrelated messages.

Yes. Send us a photo via Email, Telegram, or WhatsApp and we will try to source it for you.
We will reship your order for free. You won’t endure any loss.
Our products are identical to retail. Materials and craftsmanship are on par with the originals.
No. We avoid remote prescriptions to protect your eye health.
Sizes are in cm. Always choose 5cm longer than your waist.
No, we discontinued heat stamping.
We ship via EMS, EUB, DHL, FedEx, and UPS. Delivery time varies by country.
We choose the optimal method based on item and destination.
Fill in dummy data then include your real address in the order comment.
This is common. Your haul is likely still moving between carriers.
Usually $5–$20 to avoid customs issues.
We cannot guarantee rush deliveries due to logistics uncertainties.
Small items like wallets or belts include gift boxes. Large items do not, for customs reasons.
Yes! Log into your account to view real-time order updates.